When buying large items of furniture, it is vital to make sure it will fit through the property access and into the intended space in your room. Make sure there is enough height, width and diagonal depth to accommodate your furniture's entry and that there is plenty of room to manoeuvre around corners and through doors.
Steps to ensure a problem-free delivery
Before ordering, please check carefully that the upholstery, bed and cabinet products you have ordered will fit into the intended space in your home. Customers must advise us of any potential delivery difficulties or obstacles. Charges will apply for redelivery caused by failed delivery or cancellation.
Step 1 - Check the furniture can access to the room.
For cabinet furniture, check that the width of the door A is wider than the depth or width of the furniture. Then check that the height of the furniture is less than either the door height B or the entry into the room C.
For larger pieces of cabinet furniture e.g., wardrobes, tall cabinets and sideboards you will need to check there is enough space to turn the furniture. The corridor D or staircase entry or exit turn E must be at least 100cm wide.
For upholstered furniture, the width of the door must be greater than the arm height. The average arm height of our upholstered furniture is 66cm but some are as high as 79cm. If the width of any door the furniture has to pass through is less than 70cm then choose furniture with a lower arm height. The width of sofas must be less than the door height B or the entry into the room C.
For larger sofas, you will also need to check there is enough space to turn it. The width of the corridor D or staircase entry E must exceed the smallest measurement (either width or depth) of the sofa by at least 10cm.
Please note: This is only a guide and does not guarantee any furniture you buy will fit. Our delivery drivers are not able to remove doors and windows to effect access. If doors, windows or stair bannisters need to be removed for the furniture to fit, you will need to arrange this before the day of delivery.
Step 2 - Measure the space where the furniture will sit.
Check that the furniture will fit the space in the room where it will sit. The dimensions of each piece of furniture can be found on this website.
Furniture can appear smaller in the store than it is. Furniture often appears a lot bigger in your room. The easiest way to check the amount of floor space needed is by marking the area out on the floor where the furniture will sit. This can be done by either using masking tape or a newspaper template.
If the furniture going into an alcove make sure when measuring that you allow for the skirting boards. For tall pieces of cabinet furniture e.g., wardrobes and dressers, check that the height of the cabinet is not too tall for the room. Check that you have enough space to walk around the furniture and for the doors and drawers of cabinet furniture to open.
Step 3 - Check our large delivery lorry can reach the delivery address
Our delivery vehicles are large. Please check that they can gain safe and ample access to or immediately adjacent to the delivery address.
Are there any access problems? Please tell us at point of order if your home or room is difficult to access. This will affect how we deliver your furniture and may involve an additional charge.
- Can a delivery lorry park immediately outside your home?
- Is your home easy to find or are extra directions needed?
- Are there steps up to your front door or other obstacles such as narrow gateways or railings?
- Have you checked that your furniture will fit through your doors? Our delivery drivers are not able to remove doors and windows to effect access.
- Are there narrow corridors or internal steps to negotiate? If there are turns to be made is their sufficient space to turn the piece of furniture?
- Are there any internal obstacles - wall lights, low hanging lights, framed prints on a wall, low ceilings, beams?