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Reviews

What our customers think about us...
Based on 139 reviews
96%
(133)
2%
(3)
1%
(1)
1%
(2)
0%
(0)
Excellent

First class service. Smooth delivery and it arrived soon after ordering.
The sofa is simple and stylish and good value for money.

Excellent customer service and easy

Excellent prompt and personal service.

B
E-NRG BIOETHANOL FUEL 40 Litres
Barry H.
Quick service and price

First time ordering from Lucent Decors and very pleased with my purchase. Would definitely use them again.

H
E-NRG BIOETHANOL FUEL 40 Litres
Hasnain M.
Great communication.

Very pleased with my purchase.

Quality and delivery top notch

Really pleased with my purchase.

Lovely Chair Shame Damaged in Transit

Lucent replaced immediately

D
Carden TV Cabinet with 2 Doors & 1 Drawer
Donna E.
Tip Top 😁

Extremely pleased with this item looks exactly the same as in the photos. Very good price and excellent service. Ordered on the Wednesday and arrived on Friday, replies to two e-mails I sent came immediately.
Give yourself plenty of time to assemble this item and lots of room to lay out all th pieces!

B
Essentials 2 Door Shoe Cabinet
Bryony M.
Excellent service and products

Great service. Table very wee packaged & a lovely piece of furniture

S
Riva Tall Ladder Desk
Suzanne S.
Excellent value for money

This is the third order I have placed with Lucent Decors Their customer service is first class, the furniture is excellent quality and very well made.

m
Essentials 3 Door Shoe Cabinet
munnam a.
Pretty good experience

I am delighted with my shoe cabinet. My only disappointment is that before delivery of this item I noticed it had gone down by 10

R
Pulford Ladder Bookcase with Drawer
Renee S.
Great but don't forget you have to build it.

The whole process was so quick. The furniture arrived within a week! Helpful discussions with the delivery team as access to our house is difficult. Couldnt have been better.

R
Riva Corner Ladder Bookcase
Richard A.
Could be better

When put together, the bookcase is simply stunning. When apart, parts looks cheap. Also one side unit was broken so we had to be super careful when putting together and use different , smaller **** to not damage the side wall even more

R
Zahra Open Wardrobe with 2 Drawers
Rachel R.
Positive experience

The open wardrobe were beautifully made, and the delivery arrived exactly on time. Very pleased and we have ordered further items to match.

P
Riva Corner Ladder Bookcase
Philip D.
Arrived very quickly and as described

A super product, arrived quickly, on time and is perfect for the purpose. Well made and looks good.

S
Riva Corner Ladder Bookcase
Scott B.
Kept informed

Good service from order to delivery would certainly use again

L
Essentials 2 Door Shoe Cabinet
Leonard C.
Amazing service and great prices

Excellent, well made shoe cabinet.not so heavy but Im sure will last a long time

a
Zahra Open Wardrobe with 4 Shelves
aurora s.t.
We found this company efficient

Very pleased with the prompt delivery,well packaged and very good quality

M
Riva Corner Ladder Bookcase
Matthew R.
My second time buying

Order received before the days quoted. Communication about the delivery was excellent via phone and email.

M
Stretton 2 Drawer bedside table
Miss K.E.
Fast delivery and good quality

First class service and excellent quality furniture. Ordering online was no problem and keeping me informed on order status was great. Delivery was as and when expected with very polite, helpful and mannerable office staff.

B
Zahra Open Wardrobe with 4 Shelves
Becky R.
Excellent service and excellent quality

My furniture arrived as scheduled, very efficient service from buying to delivery. It was well packaged and protected.

J
Zahra Open Wardrobe with 4 Shelves
Jenny W.
Excellent company to deal with

Helpful staff when I accidentally ordered the wrong wardrobe, corrected the order instantly. Delivery as promised and they advised on how to fit the panels as well. Highly recommended.

s
Essentials 2 Door Shoe Cabinet
sandra h.
Would highly recommend

The ordering process was straightforward. Communication was excellent. The furniture arrived at the time it was supposed to. I am delighted with my furniture, it looks gorgeous.

J
Zahra Open Wardrobe with 4 Shelves
J A.
Excellent

Absolutely love my new furniture looks fabulous in my bedroom. Exactly what I expected wasnt disappointed at all. Delivery was when they said and had a phone call 30 - 45 minutes before they arrived and they were in and out in 5 minutes. Everything went very smoothly.

S
Riva Corner Ladder Bookcase
Steve W.
Worth the wait !

Very good furniture and very good service. Many thanks

F
Zahra Open Wardrobe with 2 Drawers
Fiona H.
Great Service. Recommend and will use again!

Politely delivered on time. Furniture finished to the good standard. Nothing to fault 5 star.